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Technical Support For technical support and the latest news of upgrades, documentation, and related products, visit the Vizrt web site at Created on 2ģ Viz Licensing Administrator Guide - Version Latest Contents 1 Introduction Main benefits of the new software protection program When does the new software protection program become effective? Supported Products License Options System Requirements and Technical Information Supported Operating Systems and Browsers Additional Browser Settings Installation Vizrt Licensing Service Command Line Configuration Vizrt Offline Licensing Helper File Menu License Server Setup and Administration Environment Requirements and Preparations System Requirements for License Server Client Setup On-premise Virtualization Environments Cloud Environments License Server Activation License Server Redundancy Client Configuration Vizrt License Service is installed Vizrt License Service is not installed Client - Server Communication Client requests license from the server Interrupts in the connection with the server for less than two hours Interrupts in the connection with the server for more than two hours The client cannot reach the server for less than 55 minutes The client cannot reach the server for more than 55 minutes Back-up Strategy Amazon AWS Cloud Microsoft Azure Cloud VMWare ESxiĤ Viz Licensing Administrator Guide - Version Latest 7 License Activation Dongle-ID and license key Ticket link Log in and Self-Sign-Up License Portal location Log-in Page Sign Up Page Troubleshooting Signing up for Viz Artist Online License Activation Activate a new license on an online computer Troubleshooting Offline License Activation Step 1: Obtain License Context File from Offline Machine Step 2: Upload License Request File to License Portal Step 3: Upload License Generation File on Offline Machine Step 4: Upload Confirmation File to License Portal Troubleshooting I am using a license server and the application does not start because no license was found License Activation fails Your Ticket cannot be found This ticket is deactivated This ticket is already activated The connection could not be established Your container cannot be activated for the following reasons - feature xxx already exists FAQ Can licenses be updated during run-time? What should I do if my software container is corrupt? Other License Portal Options Get a free Viz Artist license Update Maintenance Period Step 1: identify containers that need to be updated Upgrade Viz Engine dongles to software containers Elements on the screen Stage 1: Running Viz Engine 3.10 in parallel to prior versionsĥ Viz Licensing Administrator Guide - Version Latest Stage 2: Obtain temporary Viz Engine 3.10 licenses without dongle binding Stage 3: Receive permanent licenses for Viz EngineĦ 1 Introduction Starting in autumn 2017, Vizrt will gradually roll out a new software protection program, replacing the node-locked licensing not just with a more flexible technology from our partner WIBU Systems but also introducing a License Portal. The furnishing of this document does not give you any license to these patents. Vizrt may have patents or pending patent applications covering subject matters in this document. Vizrt may make improvements and/or changes in the product (s) and/ or the program(s) described in this publication at any time.
These changes will be incorporated in new editions of the publication. Vizrt s policy is one of continual development, so the content of this document is periodically subject to be modified without notice. Nor is any liability assumed for damages resulting from the use of the information contained in this document. While every precaution has been taken in the preparation of this document to ensure that it contains accurate and up-todate information, the publisher and author assume no responsibility for errors or omissions. This publication may contain technical inaccuracies or typographical errors.
Disclaimer Vizrt provides this publication as is without warranty of any kind, either expressed or implied. This software is supplied under a license agreement and may only be installed, used or copied in accordance to that agreement. Vizrt specifically retains title to all Vizrt software. No part of this software, documentation or publication may be reproduced, transcribed, stored in a retrieval system, translated into any language, computer language, or transmitted in any form or by any means, electronically, mechanically, magnetically, optically, chemically, photocopied, manually, or otherwise, without prior written permission from Vizrt. 1 Viz Licensing Administrator Guide Version LatestĢ Copyright 2018 Vizrt.
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